Privacy Policy
Last updated: December 2024
Information We Collect
At ND Wheels, we collect information that you provide directly to us, such as when you:
- Request product samples or quotations
- Contact us via email at [email protected]
- Visit our website at www.ndwheels.com
- Engage with our sales team for custom wheel solutions
This information may include your name, email address, company details, shipping address, and specific product requirements for polyurethane forklift wheels.
How We Use Your Information
We use the information we collect to:
- Provide you with product samples and technical specifications
- Process your orders and customize polyurethane wheel solutions
- Communicate with you about our products and services
- Improve our manufacturing processes and product offerings
- Comply with legal obligations and industry regulations
Information Sharing
ND Wheels does not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- With trusted shipping partners to deliver samples and products
- With manufacturing partners when custom formulations are required
- When required by law or to protect our rights and property
- With your explicit consent for specific business purposes
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:
- Encrypted data transmission and storage
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
- Employee training on data protection practices
International Data Transfers
As a China-based manufacturer serving customers in Europe, USA, Russia, and the Middle East, we may transfer your personal information across international borders. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access to your personal information
- Correction of inaccurate or incomplete information
- Deletion of your personal information
- Restriction of processing
- Data portability
- Objection to processing
To exercise these rights, please contact us at [email protected].
Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us:
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on our website and update the "Last updated" date. We encourage you to review this policy periodically.